Warranty Claim Request

Disclaimer

This warranty request form is for purchases made from this 2UNDR.EU webstore.

If you purchased your 2UNDR other than on this webshop, you will have to contact the original retailer that you purchased your underwear from for all warranty requests.

NOTE: Warranty requests for products that are not a result of a manufacturer defect will be rejected.

    I certify that I have purchased my product at 2undr.eu.

    Personal info

    Address*







    Product info

    I have proof of purchase

    Photos & Attachments Instructions

    You can help our warranty department by providing all the necessary photos and file attachments. This will ensure that your warranty claim request will be processed as fast as possible. However, we are still human after all, so please allow up to 72 business hours for us to get back to you.

    REQUIRED PHOTOS:

    – Zoomed in photo(s) of the problem
    – Photo of the whole front of the product
    – Proof of purchase

    LIMITS:

    Max 5 file uploads. Max 5MB per file.

    NOTE: File uploads can take a few minutes to upload depending on the size of your files, so please be patient and do not hit the Refresh or Back buttons.





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